November 10 - November 14, 2008 - Los Angeles, California, USA (CMRW#2008-04A)

INTRODUCTION:

The unique situation that faces the investigator is the problem of transferring vital and at times life threatening information from one person to another at different times and from different places. The investigator initiating the report, in most instances, will have little direct contact with the officer assigned to investigate and/or solve the problem which the first officer is assigned to report. This unavoidable gap in the lines of communication between members of the same department can be overcome only through the correct application of the concepts we will be discussing in this course. Note taking and report writing are vital functions of the professional investigator. Poorly written reports reflect directly upon the professional stature of the officer who produces them and makes the vital and difficult job of investigating the incident even more difficult.

The nature of our court system demands that information gathered by investigators be committed to writing for use in proceedings. Judges and juries evaluate the competency of an investigator by how clearly they express themselves in their reports.

PROGRAM OBJECTIVE:

The program objective of this powerful five day training seminar, "Case Management & Report Writing"   is to teach the professional investigator the latest skills and techniques used in case management, case screening and report writing procedures. There are several dimensions to this program that will teach the skills needed in case management and report writing. You will leave this training program feeling competent to conduct and maintain an investigative case folder and write a clear and concise prosecution summary for your industry or the criminal justice system. For the practitioners who are just starting to work with the criminal justice system, you will find this training seminar an invaluable aid. It will teach you the required fundamentals of investigative documentation, case management, case report screening and report writing skills. It will give you ideas on how to establish liaison with the District Attorney's office and institute a case processing (Differentiated Case Management) system. Working with their case screening prosecutor the investigator will be better equipped to go to court with a thorough complete investigative report. For the veteran practitioner, you are sure to learn some surprising new techniques and/or procedures.

The emphasis of this training is to train the investigator how to effectively document and record criminal information at a crime scene. Maintaining detailed documentation and a criminal investigators case file folder. Write clear and concise investigative report and/or prosecution summary. Be familiar with case screening, case disposition, and Differentiated Case Management Procedures. The participant will complete individual practical exercises to demonstrate your ability to write and document proper investigative reports. By definition, communication is the act of "expressing oneself in such a way that one is readily and clearly understood." No where is this concept more necessary than in the field of criminal investigations.

For training purposes, it is requested that each participant

bring a completed or unknown subject case with them.

All notes, photographs, sketches, documentation, should be with the case.

PURPOSE

The purpose of the "Case Management & Report Writing"  program is to train attendees to ensure that they can apply a standard level of adequate and timely Security Policies and Procedures within the Case Management & Report Writing environments.

SOME OF THE TOPIC AREAS INCLUDED IN THIS PROGRAM ARE:

Case Management

Case Progress Record

Crime Scene Documentation

 Crime Scene Photography

 Sketches

 Receipt for Property and Chain of Custody

 Statements and Confessions

 Preparation for Writing a Criminal Investigative Report

 Report Writing

 Case Analysis Approach

 Case Screening System

Differentiated Case Management Procedures.

WHO SHOULD ATTEND:

This informative forty hour program is aimed at personnel in Private Industry as well as Government Agencies who wish to improve their knowledge of Case Management & Report Writing techniques and procedures.

Participants  Who Complete This Course Should Be Able To:

• Maintain detailed investigative notes and case progress records.

• List the specific types of information to be included in the investigation field notes and case progress record.

• Describe in writing the importance of the six basic questions which must be answered when taking field notes.

• Maintain detailed case management file

• Draw crime scene and photographer's sketch.

• Complete Evidence Receipt form and maintain chain of custody.

• Prepare statements pertaining to witnesses, victims, and suspects.

• During practical exercises participants will complete and utilize the following forms while completing their investigative reports.
  - Case Progress Form
  - Field Interview Work Sheet
  - Statement Form
  - Rights Waiver Form
  - Evidence Receipt Form
  - Checklist for Various Crimes

• List the three basic purposes of writing.

• Describe in writing four (4) uses of law enforcement investigative reports.

• List and discuss the five elements of effective report writing.

• Given a poorly written investigative report, rewrite the report in a clear, concise, and straight-forward style.

• During practical exercises the participant will write the following investigative reports.
  - Initial Progress Report
  - Follow-Up Report
  - Final Report
  - Supplemental Reports
  - Progress/Lead Report
  - Criminal Intelligence Report
  - Information Report

• Maintain and discuss case management folder

• Demonstrate proper procedures used in the maintenance of records of an individual crime.

• Document facts which can be used to conduct follow-up investigations, including, information relevant to the proof or disproof of an alleged offense.

• Prepare and maintain checklists of details which are desirable in criminal investigation reports.

• In practical exercises demonstrate the ability in completing investigative documentation and writing a clear and concise prosecution summary.

• Discuss case review officer's responsibility and case assignment.

• Discuss the lack of managerial control over the continuing investigation process.

• Discuss quality control procedures to insure that every reported crime receives the investigation it warrants.

• Describe case screening, categories and case screening benefits.

• Explain case analysis approach and solvability factors in determining the outcome of initial investigation.

• Discuss procedures in establishing and maintaining liaison and relations with the District Attorney's Office.

• Discuss methods for dealing with problems in the police/prosecutor relationship.

• Discuss how the Police/Prosecutor liaison and relationship will facilitate the assessment of internal police policies and procedures which affect the impact of the initial investigation, case screening, follow-up case management monitoring, and reorganization.

• Describe the basic steps in a model system for developing an effective police/prosecutor liaison.

• Discuss and identify the prosecutor's needs for case information.

• Discuss the role and responsibilities of a "Legal Advisor."

• Discuss the basic principle of Differentiated Case Management.

• Discuss specific features of case flow practices and case-processing tracks.

• Discuss the benefits of the Differentiated Case Management System.

CONTINUING EDUCATION UNITS (CEU):

Continuing Education Units (CEUs) are nationally recognized units in qualified programs which allow the participant to document all noncredit work completed. CEUs may be used as evidence of increased performance capabilities and for job advancement, and are recognized by many professional organizations and international companies.

CERTIFIED PROTECTION PROFESSIONAL (CPP) RECERTIFICATION:

Documentation of attendance at these programs may be submitted to the ASIS Professional Certification Board for consideration of recertification credit by qualified Certified Protection Professionals.

NORTH CAROLINA PRIVATE PROTECTIVE SERVICES BOARD  (NCPPSB)

This "Case Management & Report Writing"  program has been reviewed and is "Approved by the North Carolina Private Protective Services Board". This Board regulates and licenses all Private Investigative, Security, & Counterintelligence activity within the State.

PRINCIPAL INSTRUCTORS:

G. F. Bryant Jr.;  is the Founder and Executive Director of the World Institute for Security Enhancement and is a member of the Electronic Crime Task Force with the Miami Division of the U. S. Secret Service.  He is an internationally recognized Physical, Operational and Technical Security Analyst, Contingency Planner and Educator with more than twenty five years of combined experience in physical & operational security, and investigation technologies. He founded Bryant & Associates to provide threat assessment, risk analysis and systems integration after serving several years as the primary technician for a governmental law enforcement agency. He teaches and consults internationally on state-of-the-art equipment, techniques, and operational procedures to managers, technicians and other security & loss prevention professionals in both government and private industry that include numerous Fortune 500 companies. The originator and developer of extensive technical, operational and managerial security & life safety programs at the university level, Mr. Bryant is active in the design, application, installation and field maintenance of Integrated Facilities Protection Systems utilizing the Total Facilities Management approach. He is a frequent speaker at international conferences and exhibitions and his articles regularly appear in various security industry publications. Mr. Bryant is an active contributor to new product development projects for many international manufactures.

Mr. Bryant served as Chairman of a Chapter of the American Society for Industrial Security (ASIS).  He is a member of the South East Florida Chapter of the Association of Contingency Planners (ACP) and the National Defense Industrial Association (NDIA). He has also been a member of the Armed Forces Communications & Electronics Association (AFCEA), The Academy of Security Educators & Trainers (ASET), the Fire Educators & Technology Section of the National Fire Protection Association (NFPA) and served on Committee F-12 on Security Systems & Equipment of the American Society for Test & Material (ASTM). Mr. Bryant contributed to a monthly column on Systems Integration in Access Control & Security Systems Integration magazine and was the Technical Editor of International Corporate Security, a magazine published in the United Kingdom. He has been appointed to the advisory boards of Defense & Security Electronics, CCTV Applications & Technology, Access Control & Security Systems Integration, Security Technology & Design and Southeast Asia Fire & Security magazines.

Marvin E. Williams, M.P.A.;  is a highly respected Criminal Justice and Fire Service instructor with a Masters Degree in Public Administration who presently serves as Director of Program Development at the World Institute for Security Enhancement. He has been the Senior Criminal Justice Instructor / Coordinator, for more than twenty years, with the Department of Justice, NC Justice Academy. Mr. Williams has developed and teaches numerous criminal investigation courses, i.e., Forensic Hypnosis, Interviewing and Interrogations, Homicide, Arson, Sexual Abuse, Rape, Narcotic, Stress Management, Case Management, Report Writing, Evidence and Evidence Custodian Procedures, etc. His techniques are distilled from years of active criminal investigations and teaching experience. Prior to the Justice Academy he served 20 years in the United States Army, 11th and 82nd Airborne Division, and Department of Army Criminal Investigations Division. He received the highest award from the Korean Government for organizing and implementing a National Drug Enforcement Program, and assisted in writing the Korean drug and Narcotic Laws. Mr. Williams organized, implemented and supervised the International Drug Enforcement Task Force in covert drug investigative activities, informant utilization and a link analysis program. While in Germany he organized and implemented an International Covert Narcotic Investigative Program which involved INTERPOL and the German National Police. He was presented the "Honor Award" by the American Federation of Police, Washington, DC for his outstanding and distinguished achievement in establishing and implementing Drug Suppression Programs, Juvenile and Child Abuse Investigation Programs, Family Counseling Programs and Public Service Activities. Mr. Williams is the author of nineteen training manuals on criminal investigations and forensic hypnosis. Law Enforcement and Fire Service Agencies are constantly requesting technical assistance from him in the following areas: Arson Investigation, Arson Task Force Concepts, Fire and Arson Cause and Origin, Evidence and Evidence Room Procedures, Investigative Case Management and Forensic Hypnosis.

Phillip A. Parker, M.A.;  is a member of the Board of Advisors at the World Institute for Security Enhancement. He is a former special agent with the Federal Bureau of Investigation. He retired as Deputy Assistant Director for Operations of the Intelligence Division, directing all counterintelligence and counter espionage investigations and operations in the United States. He has been the U.S. representative to the NATO Security Committee in Brussels and an F.B.I. representative to several INTERPOL conferences. In 1987 Mr. Parker was awarded the National Intelligence Distinguished Service Medal for exemplary accomplishments while serving as Deputy Assistant Director. He testified before and was quoted by the Stillwell Commission.

Mr. Parker presently provides investigative and security consulting through Phillip A. Parker and Associates LTD. and in association with Bryant & Associates. He possesses a Bachelors Degree from Old Dominion University and a Masters Degree from Indiana University. He is also a graduate of the National War College. Mr. Parker's security services include protection from industrial espionage, protection of classified or proprietary information, crisis management, security surveys and as an expert witness.

Mr. Parker is a member of the Society of Former Special Agents of the FBI, the Association of Former Intelligence Officers and the American Society for Industrial Security.

Additional instruction may be provided by other faculty members which might include: 

Norman R. Bottom Jr., Ph.D.;  is a member of the Board of Advisors at the World Institute for Security Enhancement. He is an internationally respected security and loss control expert and is associated with Bryant & Associates. His career began more than twenty five years ago with the Defense Intelligence Agency. Dr. Bottom designed and staffed one of the first masters programs in security at the university level, and has taught graduate and undergraduate courses in executive protection, international security management, terrorism, industrial & institutional security, crime prevention, information security, security supervision & administration, security management and security undercover investigations.

Dr. Bottom frequently instructs before international associations, conferences and expositions on a variety of security and loss prevention topics. He has authored and reviewed numerous articles and is the author of the book "Security/Loss Control Negligence," co-author of "Industrial Espionage: Intelligence Techniques and Countermeasures," and senior author of "Security and Loss Control," and authored "Parking Lot and garage Security Handbook," Dr. Bottom is a faculty member of the Canadian Security Academy and is Editor of the Journal of Security Administration.

Dr. Bottom is an active member of the Academy of Criminal Justice Sciences, Association of Former Intelligence Officers, Communications Security Association, International Association of Professional Security Consultants, National Association of Legal Investigators and has been certified as a Personal Protection Specialist by the Nine Lives Associates.

Dr. Bottom is a past president of the Academy of Security Educators & Trainers which has certified him as a Certified Security Trainer (CST), and is a Certified Protection Professional (CPP) by the American Society for Industrial Security. He is also a Certified Protection Officer.

Stephen Patrick Cain, M.B.E.;  is a member of the Board of Advisors at the World Institute for Security Enhancement. He is an internationally respected security and risk management consultant. Formerly the Managing Director of Pacific International Limited, Mr. Cain is presently associated with Bryant & Associates. A graduate of the Royal Military Academy of Sandhurst he was commissioned into the Royal Warwickshire Fusiliers and later was awarded the Member of the British Empire by Her Majesty the Queen for operational duties as Company Commander. Mr. Cain attended courses on International Affairs and politics at Oxford University, received his law degree from The British College of Law and was admitted into the Supreme Court of England & Wales.

Mr. Cain's specific security responsibilities have included protection of large military sites, coordination of communication and CCTV networks, overt & covert intelligence gathering, overt & covert operations against armed terrorist & criminal organizations, and briefings to Royal, Diplomatic, Military & Parliamentary VIP's. Cofounder of Asset Protection International, Mr. Cain addresses the spectrum of Corporate Asset Management within the U.S.A. and throughout the world.

Surveys and implementations have included airports, embassies, major hospitals, communication centers, palaces and other vulnerable sites. Services have been provided in Sri Lanka, Germany, Saudi Arabia, Egypt, Peoples Republic of China, the United Kingdom and the United States of America. 

Mario C. Martinez, M.B.A., CFE, CIFI;  is an internationally recognized Consultant in Telecommunication Security with a Master of Public Administration in International Affairs. Mr. Martinez is the Director of Administration at the World Institute for Security Enhancement and retired as Director of Security for Southern Bell Telephone and Telegraph Co. directing all corporate security operations in the southern district of Florida. During his career he participated in a number of law enforcement task forces in Florida and Washington DC to enhance telecommunications technologies available for criminal investigations. During his tenure with Southern Bell he attended numerous management, technical, telecommunication, and investigative security courses. He has also developed and presented numerous programs in the areas of computer security and investigation.

Mr. Martinez is an active member of numerous associations including the American Society for Industrial Security (ASIS). He is a Certified Fraud Examiner (CFE) from the Association of Certified Fraud Examiners and a Certified Insurance Fraud Investigator (CIFI) from the International Association of Special Investigation Units. 

Case Management & Report Writing

PROGRAM OUTLINE

        DAY ONE

CMRW-01    Case Management

- Taking Investigative Field Notes to Simplify Reports - Mechanics and Style
- Definition
- Uses of field notes
- Investigative field notebook
- Proper method of note taking
- Recording entries at the scene
- Three phase interview
- Practical exercise
- Detailed Observations and Factual Statements
- Statements of fact and statements of opinion or conclusion
- Concrete vs. Abstract language
- Using everyday language and not generic words
- Organization of Thoughts
- Paragraphs are thought-organizers
- Transition words and sentence
- Lead in Sentence
- Recording lead in sentence in notes and reports

CMRW-02    Case Progress Record

- Definition
- Uses of case progress records
- Preparing case progress records and maintaining case file
- Practical exercise

DAY TWO

CMRW-03    Crime Scene Photography

- General
- Recording photographic information
- Using data card and ruler
- Photographs as exhibits in criminal investigative report
- Practical exercise

CMRW-04    Sketches

- Materials for rough sketches
- Measurements
- Scale (Not To Scale)
- Legend
- Title Block
- Practical exercise

DAY THREE

CMRW-05    Receipt for Property and Chain of Evidence

- Reasons for receipt for property/evidence
- Reason for Chain of Custody
- Practical exercise

CMRW-06    Statements and Confessions

- Reasons for written statements
- Legal considerations
- Types of written statements
- Format of written statements and confessions
- Practical exercise

CMRW-07    Report Writing

 
- Three basic purposes
- Use active writing
- Elements of effective reporting

CMRW-08    Preparation of Criminal Investigative Reports  

- Organizing the report
- Format normally used by law enforcement
- Types of criminal investigative reports
- Explanation of investigative report forms

CMRW-09    Review and Write Investigative Reports

- Practical Exercise

DAY FOUR

CMRW-10    Management and Screening of Individual Investigative Cases

- The lack of managerial control
- Establishing quality control procedures
- Objectives of a managed investigation process
- Case assignment records must be maintained
- Case screening
- Definition
- Case categories
- Benefits of case screening

CMRW-11    Case Analysis Approach

- Solvability factors in determining the outcome of initial investigations
- Determine whether a case should be continued as an active investigation
- Vital information needed to successful conclude an investigation

CMRW-12    Application of a Case-Screening System

                         - Problems and Solutions

DAY FIVE

CMRW-13    Differentiated Case Management (DCM)

- Definition
- Reducing case-processing delay
- Goes beyond traditional broad caseload distinctions

 

CMRW-14    Fundamental Characteristics

- Creation of multiple tracks for case processing
- Screening of each case shortly after filing for track assignment
- Continuous monitoring of each case
- Case-processing tracks

 

CMRW-15    Benefits of Differentiated Case Management

COURSE SCHEDULE:

The above timetable approximates the schedule for this course.

Instructors may choose to vary the program and any changes will be announced.

General Information: